2 year Replacement Product Care policy

If your item gets damaged accidentally, or breaks down due to a fault after the manufacturer's guarantee has ended, our priority is to get you back up-and-running as soon as possible.

With Argos Replacement Care, provided by the UK's leading specialist warranty provider Domestic & General, we'll replace it before you even miss it, and there's no excess to pay!

Just pop into store with your receipts for the product and policy, and we'll give you a brand-new replacement! If we can't replace it, we'll give you Argos vouchers to the original amount you paid for your item so you can choose for yourself. No fuss.

We're proud to say - over 99% of our customers' claims across Argos Care, were accepted in 2023 (excludes Furniture Care).

Already have household contents insurance? Your existing policy might offer cover for accidental damage, fire or theft. However, you may find that an excess is payable and a claim may affect the cost of your subsequent insurance premiums.

The price shown above gives you protection for the full length of the term stated.

What's covered

• Accidental damage (including water damage).
• Breakdown cover after your manufacturer's guarantee ends (excludes jewellery).
• Instant replacement in-store, swap your damaged or broken item for a new one.
• Worldwide cover.
• Cosmetic damage (such as dents and scratches).
• Theft with force or due to break-in (jewellery and watches only).

What's not covered

• Loss, neglect, deliberate and (other than jewellery) cosmetic damage.
• Theft or attempted theft of your item (excludes jewellery and watches).
• Theft without force, including pickpocketing (jewellery and watches only).
• The cost of any accessories that didn't originally come with your item.
• Breakdown or accidental damage covered by another guarantee or warranty.

Please note, for certain products the policy only provides accidental damage cover. For MP3 and MP4 Players, Headphones, Handheld Games Consoles, Camcorders, Cameras, Games Consoles, Wearable Tech and Mobile Phones under £50 if the product has a manufacturer's guarantee lasting 2 years or more, the policy will provide 2 years accidental damage cover. For General Electrical Products (such as Kettles, Fans, Irons, Microwaves, Console Controllers and other products), Set Top Boxes, DVD Players, Vacuum Cleaners, Sat Navs and TVs if the product has a manufacturer's guarantee lasting 3 years or more, the policy will provide 3 years accidental damage cover.

With Argos Replacement Care, there's no excess to pay! Your household contents insurance policy might offer cover for accidental damage, fire or theft. However, you may find that an excess is payable and a claim may affect the cost of your subsequent insurance.

Still not quite sure if you want Argos Replacement Care? You've got 45 days from the date you buy your item to get that extra reassurance. Just pop into store, with your receipt and one of our friendly colleagues will be happy to help. You can buy it right-there-and-then and you'll be covered right away. Phew, that's a relief!

This insurance policy is designed to meet the demands and needs of those who wish to insure their electronic appliances household goods and/or mobile phones against accidental damage and breakdown.

Key exclusions are documented in the Insurance Product Information Document, which includes a summary of what is and what is not insured. For a full list of exclusions, restrictions and the complaints procedure, please see the terms and conditions. Both of these documents can be found online, by searching for Argos Care. Leaflets are also available at the bottom of this text and in Argos stores.

General information

For all information, along with the full list of exclusions and restrictions, please see the terms and conditions in the PDF leaflet available at the bottom of this text, or in a leaflet in Argos stores.

Your statutory rights will not be affected when you buy a policy. These include the right to claim a refund, repair, or replacement for up to six years (in Scotland it's up to five years after you became aware, or could with reasonable diligence have become aware there was a problem) if your electrical goods were not of satisfactory quality or fit for purpose when they were sold to you. After the first six months, you will have to prove that the goods had a fault when sold to you. For further information about your statutory rights contact the Citizens Advice Bureau: 03444 111 444.

You can buy a policy up to 45 days after buying your product. Any terms or offers, such as discounts and vouchers that are linked to the purchase of the policy will also remain available for 45 days from the date you purchase your product. The policy commences on the date it is purchased. Your policy will end after the duration specified on your receipt (unless ended in accordance with our terms and conditions). If we give you a replacement or vouchers for a replacement the policy will end immediately and no premium will be refunded. Your policy can be cancelled at any time. You will receive a full refund if you cancel within the 45 day cooling off period. After these 45 days, if you cancel your policy we will refund the premium paid for the remaining full months of your policy.

Policies may be available from other providers. You may also be covered under your household contents insurance or other policies that you may hold. Domestic & General Insurance PLC is covered by the Financial Services Compensation Scheme. If we cannot meet our obligations to you under the policy, compensation may be available to cover these obligations. The compensation provides for 90% of any claim with no upper limit on the amount of the claim.

Argos Replacement Care is provided by Domestic & General Insurance PLC. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS. Registered in England and Wales. Company No. 485850. Domestic & General Insurance PLC is an insurance undertaking, not an intermediary. We are the underwriter of the insurance and do not provide a personal recommendation or advice. Domestic & General Insurance PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.