Argos Republic of Ireland

If you’ve had it up to 6 years and it’s faulty we’ll fix it, replace it, or give you all or some of your money back depending how long the product might reasonably be expected to last.

After 12 months, we might need you to prove that it was faulty at the time when you bought it, collected it or had it delivered.  We’re afraid wear and tear isn’t included.

And of course - none of this affects your consumer rights!

If you need to return a product after our stores are closed you can contact us by email at small.items@argos.ie for small home delivery items (order numbers starting with 700) or at order.enquiries@argos.ie or call us on 1800 535 091 where we will be happy to help you.

To help us speed up your response time, please ensure you have the following information to hand when you call us. If you prefer to contact us via email, then include the below information in your email to our team. 

If you purchased your order online

• Full name
• Order number
• Contact telephone number
• The full name of the account holder

If you purchased your order in store

• Full name
• Email address
• Contact telephone number
• Proof of purchase (receipt)

Unfortunately we will not be able to offer exchanges once our stores close.

You can contact us by email at small.items@argos.ie for small home delivery items (order numbers starting with 700) or at order.enquiries@argos.ie or call us on 1800 535 091 where we will be happy to help you.

To help us speed up your response time, please ensure you have the following information to hand when you call us. If you prefer to contact us via email, then include the below information in your email to our team. 

If you purchased your order online

• Full name
• Order number
• Contact telephone number
• The full name of the account holder

If you purchased your order in store

• Full name
• Email address
• Contact telephone number
• Proof of purchase (receipt)

You can contact us by email at small.items@argos.ie for small home delivery items (order numbers starting with 700) or at order.enquiries@argos.ie or call us on 1800 535 091 where we will be happy to help you.

To help us speed up your response time, please ensure you have the following information to hand when you call us. If you prefer to contact us via email, then include the below information in your email to our team. 

If you purchased your order online

• Full name
• Order number
• Contact telephone number
• The full name of the account holder

If you purchased your order in store

• Full name
• Email address
• Contact telephone number
• Proof of purchase (receipt)

First, we recommend you check our product support site to see if we can solve your issue and save you the trouble of returning your item. Alternatively you can contact us at small.items@argos.ie for small home delivery items or at order.enquiries@argos.ie or call us on 1800 535 091.

If it's faulty and you've had it for less than 6 years, we'll fix it, replace it or give you all or some of your money back including standard delivery charges proportionate to the decrease in value caused by the fault. You also have a right to have the goods repaired elsewhere and be refunded the cost by us. After 12 months we might need you to prove that it was faulty at the time you bought it, collected it or had it delivered. We're afraid wear and tear isn't included.

To help us speed up your response time, please ensure you have the following information to hand when you call us. If you prefer to contact us via email, then include the below information in your email to our team. 

If you purchased your order online

• Full name
• Order number
• Contact telephone number
• The full name of the account holder

If you purchased your order in store

• Full name
• Email address
• Contact telephone number
• Proof of purchase (receipt)

Check our product support site for helpful links to articles, manuals, FAQs and supplier support info.

Check our product support site for helpful links to articles, manuals, FAQs and supplier support info. If you're unable to repair your item contact us at small.items@argos.ie for small home delivery items (order numbers starting with 700) or at order.enquiries@argos.ie or call us on 1800 535 091 to discuss a refund or replacement.

To help us speed up your response time, please ensure you have the following information to hand when you call us. If you prefer to contact us via email, then include the below information in your email to our team. 

If you purchased your order online

• Full name
• Order number
• Contact telephone number
• The full name of the account holder

If you purchased your order in store

• Full name
• Email address
• Contact telephone number
• Proof of purchase (receipt)

Please follow the information provided to you as part of the product recall or alternatively, contact us at small.items@argos.ie for small home delivery items (order numbers starting with 700) or at order.enquiries@argos.ie or call us on 1800 535 091 where we will be happy to help you.

To help us speed up your response time, please ensure you have the following information to hand when you call us. If you prefer to contact us via email, then include the below information in your email to our team. 

If you purchased your order online

• Full name
• Order number
• Contact telephone number
• The full name of the account holder

If you purchased your order in store

• Full name
• Email address
• Contact telephone number
• Proof of purchase (receipt)

Check our product support site for helpful links to articles, manuals, FAQs and supplier support info.

Unfortunately not. If you need to return an item please see the FAQ relating to returns above.

Unfortunately not. Items ordered from stores in Northern Ireland must be delivered in Northern Ireland. You can still visit any of our stores in Northern Ireland to make a purchase and collect your item.

It may take up to 5 working days for your bank to process it into your account. PayPal refunds can take up to 30 days.

We’re sorry to hear something’s wrong. You can email us at small.items@argos.ie for small home delivery items (order numbers starting with 700) or at order.enquiries@argos.ie or call us on 1800 535 091 we will be happy to help you.

To help us speed up your response time, please ensure you have the following information to hand when you call us. If you prefer to contact us via email, then include the below information in your email to our team. 

If you purchased your order online

• Full name
• Order number
• Contact telephone number
• The full name of the account holder

If you purchased your order in store

• Full name
• Email address
• Contact telephone number
• Proof of purchase (receipt)

You can email us at small.items@argos.ie for small home delivery items (order numbers starting with 700) or at order.enquiries@argos.ie or call us on 1800 535 091 we will be happy to help you.

To help us speed up your response time, please ensure you have the following information to hand when you call us. If you prefer to contact us via email, then include the below information in your email to our team. 

If you purchased your order online

• Full name
• Order number
• Contact telephone number
• The full name of the account holder

If you purchased your order in store

• Full name
• Email address
• Contact telephone number
• Proof of purchase (receipt)

You can email us at small.items@argos.ie for small home delivery items (order numbers starting with 700) or at order.enquiries@argos.ie or call us on 1800 535 091 we will be happy to help you.

To help us speed up your response time, please ensure you have the following information to hand when you call us. If you prefer to contact us via email, then include the below information in your email to our team. 

If you purchased your order online

• Full name
• Order number
• Contact telephone number
• The full name of the account holder

If you purchased your order in store

• Full name
• Email address
• Contact telephone number
• Proof of purchase (receipt)

The process for claiming on monthly care will continue as normal, simply call one of our friendly agents on 1800 911 721 please have your policy number and postcode to hand.

Yes, claiming on Replacement Care or Jewellery and Watch Care is simple, contact one of our friendly agents at small.items@argos.ie for small items or at order.enquiries@argos.ie or call us on 1800 535 091. You will need your Argos receipt to hand, claims can not be made without a valid receipt. If your query relates to an item of jewellery or watch that has been stolen please refer to the below FAQ.

To help us speed up your response time, please ensure you have the following information to hand when you call us. If you prefer to contact us via email, then include the below information in your email to our team. 

If you purchased your order online

• Full name
• Order number
• Contact telephone number
• The full name of the account holder

If you purchased your order in store

• Full name
• Email address
• Contact telephone number
• Proof of purchase (receipt)

Report the incident immediately to the Garda and request a Garda reference number then call us on 1800 910 906 to make a claim.

You can contact us by email at order.enquiries@argos.ie or call us on 1800 535 091 and we will be happy to help you.

To help us speed up your response time, please ensure you have the following information to hand when you call us. If you prefer to contact us via email, then include the below information in your email to our team. 

If you purchased your order online

• Full name
• Order number
• Contact telephone number
• The full name of the account holder

If you purchased your order in store

• Full name
• Email address
• Contact telephone number
• Proof of purchase (receipt)